Privacy Policy

Effective Date: 28th January, 2025

Loja Watsons Bay ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment details (processed securely by third-party payment processors)

1.2 Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Website usage data (e.g., pages viewed, time spent on the site)

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing: To process and fulfill your purchases, including shipping and returns.

  • Customer Support: To respond to your inquiries and provide assistance.

  • Marketing: To send promotional materials, special offers, or updates (you can opt-out at any time).

  • Website Improvement: To analyze and improve our website’s functionality and user experience.

  • Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with the following parties:

  • Service Providers: Such as payment processors, shipping companies, and IT support to help operate our website and fulfill your orders.

  • Legal Authorities: If required by law or to protect our rights, property, or safety.

  • Analytics Providers: To analyze website performance and user behavior.

4. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information. However, no online platform is entirely secure. Please use caution when sharing your data.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access, update, or delete your personal data.

  • Opt-out of marketing communications.

  • Withdraw consent for data processing.

  • File a complaint with a data protection authority.

To exercise your rights, please contact us at info@lojawatsonsbay.com.au.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and personalize content.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Effective Date."

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: